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How spillemaskinen Handles Your Personal Information

This policy explains exactly what personal data we collect when you open an account, deposit via PayPal, Venmo, or Play+, and browse the lobby — and what we do with it.

Account data explainedPayPal, Venmo, Play+ contextYour access and deletion rightsState-law eligibility notedContact path included
spillemaskinen How spillemaskinen Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security at spillemaskinen runs through several practical layers. Account sessions are protected by SSL encryption, and we require identity verification before any withdrawal is processed — whether the payout routes to your PayPal balance, your Venmo account, or a Play+ prepaid card. We do not share your personal details with game studios like Pragmatic Play or Evolution beyond what is technically necessary to run a live dealer session. Cookie preferences can be updated at any time from the footer of this page.

SSL Encryption

Every page of your account session runs over SSL. Login, deposit, and withdrawal flows are all encrypted so your credentials and payment details stay protected in transit.

Withdrawal Verification

Before a payout is sent to PayPal, Venmo, or Play+, we confirm the receiving account matches the verified identity on your spillemaskinen account. This step protects your funds.

Cookie Controls

We use session cookies for login persistence and analytics cookies to understand lobby navigation patterns. You can adjust or withdraw cookie consent at any time via the footer link.

Data Retention Schedule

We keep your account data for as long as your account is open, plus the period required by state regulations. After that window, personal data is deleted from active systems.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data tied to your account, correct something that's wrong, or ask us to delete your information entirely, our support team handles all three. Use the channel that works best for you — live chat is the fastest path for urgent requests, while email gives you a written record of the exchange. We aim to acknowledge every data request within two business days.

Live Chat Open the chat icon inside your account dashboard. Describe your data request and an agent will pull your record and confirm next steps in real time.
Email Support Send your request to our support address from the email on your account. Include your account username so we can locate your data file without delay.
Account Settings Some data preferences — like communication opt-outs and cookie settings — can be adjusted directly inside your account settings without contacting support.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how we handle account data, payment records, and your rights as a user. If something here doesn't cover your situation, live chat is the fastest way to get a direct answer.

We collect your name, date of birth, email address, and state of residence. This information is required for identity verification under state eligibility rules where access is permitted by local law.

No. We record the payment method type and transaction metadata, but your full PayPal credentials and Venmo handle are processed by the payment provider, not stored on our side beyond what the processor passes through.

Yes. Send a request via live chat or email from the address on your account. We aim to acknowledge every data access request within two business days and provide your data file shortly after.

Contact support through live chat or email and specify that you want your data deleted. We will process the request in line with the retention period required by applicable state regulations before final removal.

We do not sell your data to advertisers. Studios like Pragmatic Play or Evolution receive only what is technically necessary to run a live dealer session — no personal profile data beyond session identifiers.

Your data is retained for the period required by state regulations after account closure, then deleted from active systems. The exact duration can vary by state; contact support for specifics relevant to your location.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.